Not every time, but often enough that I could kick myself.
This year, no matter how much I might want to, I am going to resist the urge to help everybody. The last guy that tried to help everybody was crucified, and he had a very powerful dad.

This morning when I got up I knew I would enjoy work today because I was going to be working for two very nice customers. I've worked for the first couple before now. They have a nice home and over time want to make it nicer. They are so easy to get on with, and appreciate what I do. Because of that I try to do that little bit more. The job was to re-jig the cupboard under the stairs. Not a complicated job by any standards, but as with anything else, not as easy as one might first think. It would have been easy to throw up something plain and simple, and they would have been happy with that, but because they're nice people, I did something simple but with with a lot more style, and user friendlier. It cost them nothing to be nice, and the payback was that I was prepared to do more because of their pleasantness. I actually undercharged for the job, but the funny thing is I don't care, I like to be appreciated.